How To Book The Train From Kandy To Ella

by stephmylifetravel

The train journey between Kandy and Ella in Sri Lanka is often described as one of the most beautiful train rides in the world. Even on grey, gloomy, rainy days like the day we travelled the views are still magical. The journey was probably the highlight of our time in Sri Lanka and I’d definitely recommend putting it on your itinerary! Here’s your guide to booking your journey between Kandy and Ella.

Quicklinks

Don’t forget to read my 10-Day itinerary in Sri Lanka, and my backpackers guide to Sri Lanka.

 

Views from the train

Journey Details

There are 4 trains per day between Kandy and Ella, and the journey takes between 6 and 7 hours The most scenic part of the journey is between Hatton and Haputale stations, so if you can’t get on the train at Kandy or Ella then try to get on at either of these.

Click here for a full timetable for trains between Kandy and Ella.

Ticket Prices

The prices on the train line’s website are  50p for third class tickets, £1 for second class and £2 for first class – however you will most likely have to pay a lot more than this! Tickets go on sale 30 days prior to travel and aren’t sold online by the operator, so travel agencies go to the station, buy them all up and resell them for a massive markup.

When you’re booking your tickets on the Kandy to Ella train from outside the country you’ll just have to accept this inflated price. If you wait to buy them at the station chances are you’ll be left with no tickets or standing only (you do NOT want to do this journey in one of the unreserved standing carriages – see “Where should I Sit” below!). Your best bet is to  just shop around and find an agent that’s selling them at the lowest price.

We traveled from Kandy to Ella in third class reserved and bought our tickets through Visit Sri Lanka Tours for £8 per person. It’s a huge markup, but at the same time it’s not exactly expensive for a 6 hour journey with a reserved seat. I tried belligerently refusing to pay so far over the odds and insisting we take our chances with tickets on the day but Tim quickly told me stop being so cheap! 🙂

Booking your tickets

Buying tickets in person

If you’re in Kandy or Ella you can buy tickets directly at the station. If you’re in other parts of Sri  Lanka you can usually buy them from local travel agencies. Ask around at your accommodation or in a shop and they will direct you to the nearest person selling tickets.

Haggle hard, and inspect your ticket to make sure you are getting the seat you have been promised.

Buying tickets online

If you’re outside of Sri Lanka then you can book tickets online from 30 days before the day you want to travel. You can buy tickets from 12Go.AsiaVisitSriLankaTours or Tourmastertravelservices.

Remember these websites aren’t run by the train company and are just agencies who have pre-bought tickets. So if seats are sold out with one agency, they may still be available from others.

Where Should I Sit?

There are five ticket options for you, and which you choose will depend on your budget, how far in advance you book, how comfortable you want to be, and if you want to take good photos.

First class observation car

This carriage is attached to the rear of the train and has huge windows looking out over the scenic views. It doesn’t have air con but the windows open so it doesn’t get stuffy, and you can hang out to get some great photos. You will be travelling backwards on this carriage, so that might be something to consider if you get travel sick.

Seats here are always the first to book out so if you want to sit in the observation carriage then you need to book as soon as the tickets come on sale. We haven’t ridden on this carriage but every travel blog I read recommended these as the best seats.

First class air conditioned car

As you’d expect these are the most comfortable carriages with leather seats and air conditioning – which means that the windows do not open unlike in the other carriages. You will be given an assigned seat with your ticket and doors are manned by a ticket inspector and usually the walkways between lower carriages are closed off to keep people out.

One of my favourite things about travelling on this journey was hanging out the doors, and out the windows taking amazing photographs and this isn’t something that you can do in first class. I feel like you might be a little removed from the experience if you travel on this carriage, but that’s just from reading reviews online.

Second Class / Third Class

Second and third class carriages are not air conditioned and so all of the windows and doors are wide open for the entire journey. As you’d imagine there is a difference in standard as you go down in ticket class, with the seats being slightly less comfy and less spacious as you move down to third class.

One really important thing you need to know, and something that could make or break your trip, is that second and third class are split into two carriages – reserved and unreserved.

Reserved vs Unreserved Seats

Reserved tickets need to be booked in advance and you will be assigned a seat in the carriage. There will be an inspector on the door that checks tickets and nobody is allowed in that doesn’t have a seat in the carriage so no one is allowed to stand. This will allow you a lot more room to put your stuff, and makes it more secure.

Unreserved tickets can be bought at the station, sometimes on the day of travel, and you will not get assigned a seat on these carriages so you may have to stand. There are a large number of unreserved tickets sold so there is a lot of competition for seats, and even if you do get one the carriage will likely be packed with people and you won’t have much space to put your stuff.

In our reserved carriage we were able to move around and take pictures out different windows, and walk outside to hang out the doors and watch the views. On an unreserved carriage you don’t have that freedom of movement – you’d be lucky if you got up to go to the bathroom and still had your seat when you came back (or had a seat in the first place)!

Here’s what you need to remember when you’re buying your tickets:

  • Always get reserved tickets
  • Just because the class is higher doesn’t mean the experience will be better. 
  • Second class unreserved is far, far worse than third class reserved.

How Comfortable Is It?

I found third class reserved surprisingly comfortable! We were in a 6 seater booth with two rows of three seats facing each other and a table in between us, there were racks to hold our luggage above our heads and space by our feet to put our day bags. There was an inspector at the door of our carriage that was checking tickets so nobody was standing in the carriage and there was enough space to move around.

The trains that run this route are a little old so don’t expect first class carriages to be equivalent to first class back home.  Seat61.com has some photos of the interior and exterior of each of the carriages here which might be helpful when deciding which tickets to buy.

Obviously your level of comfort will depend on how much you’re willing to spend and how early you buy the tickets. I’ll go into more detail about the different classes of travel below, under ‘where should I sit’.

Food & Drink On board

There was no on-board meal service in third class but when the train stopped street vendors would get on and offer us hot food, snacks, and water. Since the journey is over 6 hours with only 3 stops, I’d recommend bringing a packed lunch or at least bringing your own snacks and water on board.

Other Tips

  • Be careful when you stick your phones and camera’s out the window – we saw a few fall from peoples hands and selfie sticks along the way.

  • If you’ve left it too late and can’t get a seat on the train then consider getting a tuk tuk to Peradiniya station 6km away and buying a ticket from there. This is the stop before Kandy and sometimes trains run from here to Ella but don’t stop at Kandy so there will be available seats.

  • Try really, really hard not to end up with second or third class unreserved tickets – it really does affect the enjoyment of your trip if you’re standing for the whole thing. Even if you get a seat it’s so crowded in there that it’s very uncomfortable in the heat.

Thanks for reading!
Steph
x

4 comments
2

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4 comments

jon March 6, 2019 - 9:19 am

Thank you so much for the trip information! It sucks that the tour companies buy all the tickets, but that’s what I get for waiting until the last minute to make plans. C’est la vie. I’m sure it will be amazing in any case!

Reply
Sarah November 27, 2019 - 12:07 pm

I am going in a couple of weeks and can’t find any tickets either! What did you do in the end?

Reply
stephmylifetravel December 1, 2019 - 5:59 am

Just buy them at the train station when you arrive!

Reply
Craig Lock October 18, 2019 - 11:36 pm

Hi the First class observation car are you able to move from this car to 2nd class to hang out the windows take some pics and videos then go back to 1st class observation car? I really want to take videos and pics from the train, but wondering if you can move from car to car. If not i’ll go for the second class reserved seats so i don’t have to stand.

Reply

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